Moose Knucles Dugald zip-up padded Black Jacket

Yes. We ship worldwide.

Shipping costs and delivery times are calculated at checkout depending on your location. You will receive a tracking number once your order has been shipped.

Orders are processed within 1–3 business days.

Estimated delivery times:

• Europe: 5–14 business days

• North America: 7–12 business days

• Rest of the world: 7–15 business days

Delivery times may vary slightly during busy periods.

Once your order has been shipped, you will receive a tracking number by email.

You can track your package anytime using our Track Your Order page.

Yes. We offer 14-day returns from the date you receive your order.

Items must be unused, unworn, and in original condition.

To start a return, contact our support team with your order number.

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.

Include your order number and photos of the item, and our team will resolve the issue as quickly as possible.

We accept secure payments via:

• Visa

• Mastercard

• American Express

• Apple Pay

• Google Pay

• Klarna

All payments are processed through secure encrypted checkout.

Orders can be modified or cancelled within 12 hours of placing the order.

After this time, the order may already be processed and shipped.

Please contact us as soon as possible if you need assistance.

If you need help, our support team is here for you.

You can contact us through our Contact page or email us at:

contact.snowbox@gmail.com

We typically respond within 24 hours.